Refund Policy

Last updated: August 8, 2026

Thank you for purchasing digital products from Emergent Dynamics (https://emergent-dynamics.org). Our payments and digital order fulfillments are processed by Lemon Squeezy, Inc. as our Merchant of Record.

1. Digital Products Refund Policy

Due to the nature of intangible digital goods (including downloadable ebooks, PDF frameworks, templates, and digital assets), all sales of digital products are final and non-refundable once the file has been accessed or downloaded.

By placing an order for a digital product, you explicitly acknowledge and agree that your right of withdrawal or cancellation is forfeited once download or digital fulfillment has commenced.

2. Exceptions & Technical Assistance

We want to ensure you have a seamless experience. We will issue a refund or replacement under the following specific circumstances:

• Duplicate Purchase: You accidentally purchased the same digital product twice within a 48-hour window.
• Corrupted or Unusable File: The downloaded file is corrupt, incomplete, or technically defective, and our support team cannot provide a working replacement within 3 business days.

3. How to Request Assistance

If you experience any technical issues with your download or believe you qualify for an exception, please contact us within 14 days of your purchase date at:

Email: support@emergent-dynamics.org

Please include your order number, purchase receipt from Lemon Squeezy, and a description of the issue.